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FAQ

Frequently asked questions

Quick answers to the questions schools ask us most.

How long does onboarding take?

Most schools go live within days. We import your existing students, classes and fees for you.

Can parents and teachers each log in?

Yes — staff, parents and students each get their own tailored portal from day one.

How does pricing work?

Plans scale with your school. Every plan includes a free trial; you can change or cancel anytime.

Which payment methods are supported?

Online payments via Monnify and Paystack, plus bank transfer and manual reconciliation.

Is my data secure?

Yes — encryption, role-based access, strict tenant isolation and full audit logging. See our Security page.

Learn more
Do you support multiple branches?

Yes — run multiple campuses under one school with per-branch students, staff and classes.

Support

Still need help?

Our team is here to help you get the most out of edutal. Reach out and we’ll get back to you.

Prefer a guided walkthrough?

Book a personalised demo and we’ll show you exactly how edutal fits your school.

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